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Our Newsletter


Shipping & Returns

 

Shipping:
Orders will be shipped within 72 hours, if possible. Domestic shipping time is 3-5 days.
All orders are shipped F.O.B. our warehouse, with legal title and risk of loss or damage to the goods transferring to the purchaser when goods are accepted by the common carrier for shipment. All domestic shipments will be via USPS unless otherwise requested and confirmed.

 

Returns:
No returns will be accepted without a Return Merchandise Authorization* form (RMA).  Email Flash@flashproductionsllc.com with a breif description of why you want to return your item and we will reply with the form.  Returns must be made within 7 days of receipt to be eligible for a full refund (less shipping). You may return most new, unopened items within 30 days of delivery for a full refund.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Returns received after 7 days are subject to a 20% restocking charge. All returns must be prepaid and carefully packaged to avoid shipping damage.